Channel B stopped working

I purchased a fryette lxii on july 26th. I had been using a single synergy syn 2 preamp on channel B into a 16 ohm palmer pdi 03 loadbox/speaker simulator , the impedance selector was set at 16 ohm. I just recently got a second synergy syn 2 preamp that i had then plugged into channel a and then output A was plugged into a second 8 ohm palmer pdi03. The impedance on channel A was set at 8 ohms. Almost immediately i started getting intermittent audio cut outs on channel B. Now channel B has completely stopped working. I have checked and changed out all cables and and the fuses on the front. Can you please advise me what I should do next. Is there anything else i should check, or should it just be sent for service? I have not yet called the place i purchased it from , but it is about 60 days passed the exchange window. Thanks

Hey @S_everett good to see you again,

Just to check the obvious things, you are in Stereo mode and you are using the “use first” speaker sockets?

I cannot see any problems with what you have done.

There are a few things you can try:

  • Swapping in different tubes
  • Ask dealer for a warranty repair

Unfortunately, the tubes are now out of their 90 day warranty period. So that is why I suggest you try replacing the tubes yourself.

Regards,

Dan

Thanks for the reply. Yes I thoroughly checked all the settings, stereo, impedance switches etc. And i made sure i had it hooked up into the use first jack.I thought it could maybe be the 12ax7 tubes? Do you recommend i change all the tubes , the 6l6 and 12ax7? Also is there anything in particular i should be looking for when buying tubes, like particular brands etc ? Will any 12ax7 tube work? For what its worth all of the power amp tubes looked like they were working fine, but i know that doesn’t really mean anything.

Hi!

I would take a scientific approach:

  1. Do the 12AX7 first, check if that solves the problem
  2. Then change the 6L6s

When you open the LXII do you see any information indicating the target plate current? This will normally be a number written on a Fryette sticker saying I_p.

My PS-2 has Sovtek but you could also use Psvane or JJ.

Regards,

Dan

Ok. So i switched the two 12ax7 tubes from there original position( switched A to B, B to A). When i did that i got no sound on either channel. I then replaced both of those tubes with 2 other 12ax7 tubes i had and was back to having only channel A working. I then changed the tubes back to the original 2 that came with it. When i turned it on , the tube on channel B started glowing bright blue quickly so I just turned the amp off. As a side note: i noticed the blue transistor that is next to the presence and depth control ( the same one that was bent over that i emailed you guys about when i first got the amp) , looks kind of like there could possibly be a crimp or break in it. I was advised at the time to very gently , slightly bend it away, which i did at the time and it still worked at the time. I hope i didn’t break it by doing so. So what can you advise at this point? If its something i did , i dont care to pay you guys to fix it. If i did it then its my fault. If its something covered under warranty and i need to pay to ship it to guys thats fine too.

Hi !

Ok so your swap experiment tells me that you have a bad preamp tube. Nothing should change when you make that swap. It does not rule out 6L6. But it is a start.

The blue capacitor looks fine to me, it would be very hard to damage that by just pushing it.

What do you want to do next?

Im going to buy a complete set of preamp and power tubes and put those in and go from there. I will make sure they match brand and model numbers. Just out of curiosity if its a bad preamp tube, what are the odds of the same channel not working when i put the other set in?

If there is also a power tube issue then maybe. This is a Bayesian probability problem - I give up!

So i turned the amp back on without the cover so i could watch the tubes. The phase inverter/preamp tube for channel B didnt come on at all this time. I then switched it out again with another 12ax7. The tube came on but still no sound on channel B. Just to make sure, i went ahead and switched the other original phase/preamp tube and still no sound on channel B. However i noticed that while all 4 6l6 power tubes had a normal looking orange glow, only side A had a slight blue glow that appeared as soon as i turned off the stand by switch. So i switched the side A and side B 6l6 power tubes and then i finally had sound on channel B but not channel A. So it would appear i have a bad preamp and two bad power tubes on channel B. Would you agree with my conclusion? Im going to still change All the tubes ASAP . Im hoping this will fix it. That only begs the question of what happened that would cause the preamp and both power tubes on channel B to blow all at once?