I got in contact with support to complain about the crackling sound my tubes were making on my PS two, that is less than one month old.
I was able to give them the serial number and my purchase proof, but my emails keep bouncing back as undeliverable.
They promised to send me a couple of power tubes but I could never get back to them because of the bounced back emails.
Help
Hi rpavich,
Sorry to here you are having trouble. I have emailed support today and the email arrived. When was the last time you tried?
Fryette can contact you using the private messaging on this site if email continues not to work.
I tried on Monday, and so I just tried again since you had success
I also got an error message when I posted here just now
it said my email address doesn’t have The required trust level to post here
Thanks everyone…for whatever reason…I got through and they took care of me…they are sending a replacement set of power tubes.
thanks again.
Does this happen every time you post? Or could it be a one off?